IT MSP Blog

Why you need offshoring flexibility

  An offshoring provider should help you grow your MSP and adapt without sacrificing quality, process and performance. To do this they need to be able to help you select your team, provide a suitable workplace and infrastructure and supply support and training. You need to work continuously with your offshoring provider to ensure that […]

Offshoring can help you save on cost

Offshoring should provide immediate benefits for your MSP with access to skilled and experienced resources at a significantly lower cost. A primary driver to offshore processes and services is cost. Offshoring is a cost-effective way of accessing additional talent to work with your local staff to drive great client outcomes. You can invest those cost […]

3 key benefits of offshoring for IT MSPs

A number of factors and enablers have increased the availability and attractiveness of offshoring to Australian MSPs. Technological advances. Recent improvements in technology have dramatically improved the viability of remote workforces. In particular, the wider availability and lower cost of bandwidth facilitates remote information access. Cloud. Cloud services have pushed commonly-used applications or application categories […]

How to implement IT MSP offshoring

There are three important phases to successful offshoring: Implement Execute Manage Implement encompasses the following: choose your model, pick a process, review your technology and communicate internally. Choose your model When considering offshoring, there is a basic choice: Do It For Me – use the provider’s processes and workflows to deliver a ‘product’ to you, […]

How to execute IT MSP offshoring

There are three important phases to successful offshoring: Implement Execute Manage The execution process includes three necessary steps – defining the roles and participating in the recruitment process, onboarding and training. Define the roles Having decided on the initial processes that you want to offshore, you need to match that with the role definition, skills […]

How to manage IT MSP offshoring

There are three important phases to successful offshoring: Implement Execute Manage How you start your offshoring process is pivotal to its success. Remember: you’re in control of your offshore resources work flows and deliverables. They ‘do it your way’. So, set yourself up for success. Put structures in place. Adhere to processes. Invest the time […]