Great staff who execute your strategy help drives your performance. Failing to retain key people is costly in money and time – leaving you to recruit, secure and develop replacements.

There are three keys to retaining great people (four, if you include finding them in the first place:

• Provide them outstanding leadership
• Give them a clear understanding of what they are doing and why it is critical
• Provide them the opportunity to develop not just their skills but also their careers.

Outstanding leadership has many aspects. Open and direct communication is one. Great people don’t want to be spoonfed. But they do want to clearly understand the expectations of them and how their work fits into the bigger picture. They want to be pushed – to be challenged – to achieve even more because they understand it’s critical to their development.

That communication is two way: great people want to speak openly and be heard. They want to innovate and have those innovations be recognised and incorporated. On the flip side, that’s great for us and our clients as it improves what we do and the outcomes our clients achieve.

Great people are by nature competitive – mostly with themselves. They want to know that they have opportunity to grow and develop and how their employer can help them make the most of their careers.

At CLEAR, we invest a lot of time into finding great people. We spend even more leading them to achieve terrific outcomes, developing their skills and building their careers. Why? Because that enables us to add value for our clients, to retain great people and grow along with them.

Business owners need staff with skill and passion. If your staff don’t have the skills or worse just don’t care, it’s maddening. That’s why CLEAR developed proprietary systems that provide you great offshore staff who make a measurable difference to your business. When you’re not worrying about staff, you can focus on your business.

All the best

Robert Connell
Managing Director
CLEAR