In this edition of our weekly series on problems in business, we look at how offshore staffing, and particularly outstanding leadership, can help you improve business efficiency.

Outstanding leadership enables great staff to execute your strategy effectively, ultimately improving your profitability. It starts with a roadmap of tasks that your offshore staff will complete. Of the tools that will be used. And the timeframes and delivery expectations.

But leadership is much more than a list of tasks. Great people care about your business; they want to understand why the work they do has significance. CLEAR’s leaders help your offshore staff understand how their work impacts on your business and empowers them to achieve better outcomes for you.

We invest in the development – not training – of your staff. Training is about the role and tasks they have. It is part of our onboarding process. Development is about the acquisition of skills and knowledge that enable them to provide additional support and value for you. We set development priorities and work with staff to achieve them.

It’s a two-way process: we provide feedback to staff and seek feedback, ideas and input from them. This open and direct approach is critical in determining how best to deliver outcomes for our clients.

This empowering, goal-oriented, objective, open and direct leadership promotes appropriate delegation, open communication and effective collaboration. All aimed at driving efficiency in your business.

Next week, we will look at how CLEAR can help increase flexibility.

Business owners need staff with skill and passion. If your staff don’t have the skills or worse just don’t care, it’s maddening. That’s why CLEAR developed proprietary systems that provide you great offshore staff who make a measurable difference to your business. When you’re not worrying about staff, you can focus on your business.

All the best

Robert Connell
Managing Director
CLEAR