To succeed in your business, you need the right support. Offshoring – utilising specialist, dedicated offshore staff members – can drive outstanding outcomes for your business.

Offshoring can solve pain points and improve both your operations and capacity.

Here are three ways to drive your business forward effectively with offshoring:

• Be specific with your goals. What are your business goals? How can offshoring help you achieve them? Specific, measurable and timely goals that your offshoring provider understands are critical. It defines the support provided and how you measure the success of the arrangement. A clear plan upfront built on those goals is vital to short and long term success with offshoring.
• Take appropriate advice. Your offshore partner must have expertise in helping resolve problems that inhibit you achieving your goals. The right partner will have dealt with similar situations before and can share the benefits of lessons learned. It’s not about leaving everything to them: it is about working together, leveraging knowledge and expertise to define the right offshoring solution for you. With open communication and outcome-focused discussions with your offshoring partner, you can further together develop and calibrate your plan.
• Start small, test the waters, build on quality. We strongly believe that the best approach is to start small and build from a solid base. Develop your trust in your provider – trust that offshoring works for you and drives outcomes you need. From a solid base you grow a mighty tree. There’s another element you may not have considered: offshoring depends on outstanding people. Identifying and securing a large number of truly outstanding people at once is a huge challenge. We would say it is unachievable: if your focus is on quality, your offshoring provider will require time and runway to secure those quality people.

Deciding to offshore can be a daunting experience. It doesn’t need to be. With the right offshoring partner alongside you, you can use offshoring to deliver great outcomes for your business.

Next week, we will look at how to achieve successful offshoring.

Business owners need staff with skill and passion. If your staff don’t have the skills or worse just don’t care, it’s maddening. That’s why CLEAR developed proprietary systems that provide you great offshore staff who make a measurable difference to your business. When you’re not worrying about staff, you can focus on your business.

All the best

Robert Connell
Managing Director
CLEAR