Providing afterhours service to your valued clients is an ongoing challenge; you need every client shift to be filled quickly and accurately with the best available staff.

CLEAR provides you with skillful and passionate staff committed to supporting you and your clients. They answer and execute client calls, actioning requests to cancel or replace specific staff, ensuring shifts are filled.

Three of the benefits of working with CLEAR are:

1. Quality service

Your CLEAR team of afterhours consultants integrates with your internal team. With the handover to afterhours, they maintain your service levels. We provide the coverage you need – from weekends, to weekday nights to 24/7 coverage. We do it your way – without you or your consultants having to do it at all hours and over weekends.

2. Meaningful support

We recruit outstanding afterhours professionals and we train them on your systems. This isn’t a call answering service. Your CLEAR team is empowered to make decisions and resolve client concerns. They do it with empathy and consistency. Just the way you would.

3. A point of difference

Every client is demanding; every situation is time sensitive and needs prompt resolution. The quality of afterhours service can be a point of difference with your clients and prospects. Knowing that their requests will be efficiently executed and problems quickly resolved is important for your clients. It forms a valuable element of your value proposition. When that same level of service is delivered afterhours, it becomes a point of difference for you.

I’ll touch base again next week to see if you’re ready to discuss how a CLEAR afterhours solution can help your business.

Business owners need staff with skill and passion. If your staff don’t have the skills or worse just don’t care, it’s maddening. That’s why CLEAR developed proprietary systems that provide you great offshore staff who make a measurable difference to your business. When you’re not worrying about staff, you can focus on your business.

All the best

Robert Connell
Managing Director
CLEAR